An order management system (OMS) is an integrated technological system that facilitates retailers to process purchase orders from order capture through delivery execution.
It synchronizes order tracking across omnichannel sales systems to provide efficient visibility into sales information throughout the supply chain journey.
An OMS allows businesses handle the end-to-end order workflow smoothly, from the time a shopper places an order oms to its effective oms fulfillment and possible return.
It simplifies inventory management by providing instant reporting on inventory status and order tracking, helping retailers to refine their logistics methods and elevate consumer loyalty.
An effective OMS order management system oms synchronizes with other corporate systems like website platforms, fulfillment management systems, ERP software, and shipping carriers to drive a integrated order fulfillment workflow from initiation to end.